Imagining a better healthcare system amidst shifting paradigms | Tiffany Joseph | TEDxNortheasternU

Has anyone had a doctor's appointment lately or received confusing paperwork about a recent medical visit from their health insurance company. Not long ago, my four-year-old got hurt at school. He cut his head which required stitches, so I had to take him to the ER.As a mom, I was frightened. But as a healthc care researcher, I dreaded what complicated paperwork we'd have to complete and how long we'd have to wait before my son could be treated. Despite my expertise, I am still easily confused by our health ...