Core Viewpoint - Neta Auto has faced significant issues with its app connectivity, leading to widespread complaints from users and raising concerns about the company's operational stability and customer satisfaction [1][3][5]. Group 1: App Connectivity Issues - Starting from May 2, many Neta car owners reported problems with the Neta Auto app, including network disconnections and inability to control their vehicles remotely [3]. - Users shared screenshots showing various error messages, such as "no data available" and "HTTP 502 Bad Gateway," indicating severe app malfunctions [5]. - This is not the first instance of app issues for Neta Auto, as similar complaints were reported in April, affecting functionalities like Bluetooth key access and vehicle system connectivity [5]. Group 2: Market Performance and Challenges - In 2022, Neta Auto achieved significant sales success with its models Neta U and Neta V, selling 15,210 units and becoming the top seller among new car manufacturers [6]. - However, in March 2023, other new energy vehicle manufacturers like XPeng and Li Auto surpassed monthly sales of 30,000 units, while Neta Auto struggled with declining sales [6]. - Reports have emerged of dealers protesting at Neta Auto's factory due to issues like delayed rebates and subsidies, as well as unmet delivery schedules [6]. - As of January 2025, Neta Auto's domestic delivery volume was only 110 units, highlighting a drastic decline in performance [6].
哪吒汽车App被曝断网!官网已无法访问
21世纪经济报道·2025-05-04 14:12