奢侈品巨头,客户信息遭泄露!
LVMHLVMH(US:LVMUY) 新浪财经·2025-05-13 01:00

Core Viewpoint - Dior has reported a data breach involving unauthorized access to customer data in China, prompting the company to take measures to mitigate the situation and investigate the incident with cybersecurity experts [1][3]. Group 1: Data Breach Details - The affected customer information may include names, gender, phone numbers, email addresses, mailing addresses, spending levels, preferences, and other information provided by customers [1][3]. - Financial information such as bank account details, International Bank Account Numbers (IBAN), or credit card information was not included in the accessed database [1][3]. - The initial investigation indicates that the incident was caused by unauthorized access to the database [1][3]. Group 2: Customer Advisory - Dior advises customers to remain vigilant against any suspicious communications (SMS, phone calls, emails) and not to open or click on links from unknown sources [1][3]. - Customers are urged not to disclose sensitive information such as verification codes or passwords and to consult Dior's official customer service for any suspicious messages [1][3]. Group 3: Company Background and Financial Performance - Dior is a French luxury brand under the global luxury goods group LVMH, specializing in high-end consumer products including handbags, clothing, shoes, jewelry, perfumes, cosmetics, and children's wear [5]. - LVMH reported a 3% year-over-year decline in total revenue for Q1 2025, with fashion and leather goods sales down 5%, significantly below market expectations [5]. - The Asia-Pacific market (excluding Japan) saw an 11% revenue decline, with its share of total revenue dropping from 33% in 2024 to 30% [5].