一流管理者，都是“选人”高手 | 首席人才官

Core Viewpoint - The article emphasizes the importance of human resource management from an organizational perspective rather than just a human resources function, highlighting that selecting the right people is paramount for long-term success [2]. Group 1: Importance of Employee Selection - Research indicates that the performance difference between top employees and average employees is significantly larger than expected, with top performers in various industries outperforming their peers by substantial margins [3]. - Choosing the wrong employees can lead to inefficiencies in subsequent HR functions like training and retention, making it crucial to select the right individuals from the outset [3]. Group 2: Investment Focus - Companies should shift their investment focus from training to recruitment, as the costs associated with hiring the wrong person can be much higher than those incurred during training [4]. Group 3: Five Rules for Improving Selection Probability - Rule 1: Define Key Selection Criteria Companies should clearly outline the essential characteristics they seek in candidates, as exemplified by Amazon's focus on practicality, ownership, and resilience [6]. - Rule 2: Conduct Proper Assessments Effective selection tools include cognitive ability tests, work sample tests, and structured situational interviews, while relying solely on personality assessments may not yield reliable results [8]. - Rule 3: Implement Scientific Interviews Structured situational interviews, which follow the STAR principle, are shown to be the most effective method for assessing candidates [10]. - Rule 4: Emphasize Probation Periods and Background Checks Utilizing probation periods allows companies to evaluate candidates in real work situations, and thorough background checks are essential, especially for higher-level positions [12]. - Rule 5: Have the Courage to Replace Unsuitable Employees Companies should be prepared to part ways with employees who do not meet expectations, as maintaining a harmonious relationship relies on mutual suitability [14][16].