中国大地保险，重要发布！

Core Viewpoint - The 10th "520 Customer Service Festival" by China Dadi Insurance emphasizes the company's commitment to customer service and showcases its achievements over the past decade [1][3][10]. Summary by Sections Event Overview - The festival is themed "Accompanying Time, Service for the Future" and aims to highlight the company's service achievements and brand warmth through innovative online and offline activities [1]. Historical Context - Since 2016, the "520 Customer Service Festival" has served as an important annual event for the company to express gratitude to its customers, marking a decade of service transformation and growth [3]. Service Plans Announced - Six service plans were unveiled: 1. Star Rights Upgrade Plan: Enhanced benefits for star-rated customers, including travel and family packages for five-star clients and exclusive service packages for four-star clients [5]. 2. Warm Claim Service Plan: Focused on customer-centric and technology-driven claims services, introducing "One Call Claim" and "Code Claim" services [5]. 3. Family Protection Service Plan: Launched "Love Home Insurance 4.0," offering comprehensive family protection solutions [5]. 4. Health Protection Service Plan: Upgraded to cover six major health and lifestyle benefits [5]. 5. Small and Micro Enterprises Service Plan: Provides risk protection across nine business scenarios [5]. 6. Intelligent Service Upgrade Plan: Revamped the company app with new visual styles and AI assistant features for a more efficient service experience [6]. Interactive Experience - The event featured multiple interactive booths, showcasing the company's service history, consumer rights protection, and innovative claims services through engaging activities [8]. Future Commitment - The festival not only reflects on the past decade but also reaffirms the company's commitment to customer-centric service, innovation, and professional excellence moving forward [10].