Core Viewpoint - The article emphasizes the importance of financial institutions in implementing the "Five Major Articles" as a mission to enhance financial services and support high-quality economic and social development in China [2]. Group 1: Financial Strategy and Services - The company leverages its "comprehensive finance + medical and elderly care" strategy to enhance financial service quality and efficiency, focusing on the needs of the elderly population [3][4]. - The company has established four service platforms: investment, insurance, medical, and elderly care, to create a robust elderly financial ecosystem [5]. Group 2: Elderly Care Support - The company is actively involved in the development of the three pillars of elderly care: promoting the first pillar, deepening the second pillar, and expanding third pillar products to meet diverse needs [4]. - The company has developed a digital platform for enterprise annuities, serving 27,000 enterprises and 5.13 million individual clients, managing nearly 500 billion yuan in assets [4]. Group 3: Technological Innovation - The company is driving a comprehensive digital transformation, focusing on big data and AI to enhance operational efficiency, user experience, and risk management [8][10]. - The company has built a "953" AI technology foundation, processing over 1 billion data entries daily and achieving high accuracy in various AI applications across finance, healthcare, and elderly care [9][10]. Group 4: Service Quality and Efficiency - The company has implemented AI across its business processes, achieving significant improvements in customer service efficiency and cost reduction, with AI handling approximately 450 million service requests in Q1 2025 [10]. - The company has reported a 34.2 billion yuan reduction in losses through intelligent fraud detection in property insurance, marking a 14% year-on-year increase [10].
中国平安,硬核答卷来了!