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美的回应北美空调召回事件
第一财经·2025-06-09 03:27

Core Viewpoint - Midea Group has initiated a voluntary recall of its U-shaped air conditioning window units in North America due to a rare issue of mold on the fan blades, which is attributed to extreme environmental conditions, despite the product meeting market standards and having a low complaint rate [1][2]. Group 1 - The recall is voluntary and not mandatory, with the affected product having sold over 1.7 million units since its launch in March 2020, resulting in a complaint rate of less than 0.01% [1][2]. - Midea Group emphasizes that the recalled product does not have significant defects affecting normal use, energy efficiency, or safety [1]. - The company has received 152 complaints related to the mold issue, often linked to extreme humidity conditions [2]. Group 2 - Midea Group will offer affected users options including refunds, returns, sending replacement parts for self-repair, and free on-site inspection and repair services [2]. - The company plans to replace the drainage plugs with new materials to prevent mold growth and mitigate the risk of fan blade mold [2]. - Following the recall announcement, Midea Group's stock price fell by 1.08% to 74.88 CNY per share [3].