618贵妇牌美妆塌房？穷人找平替，富人做热玛吉

Core Insights - The luxury beauty brands Helena and La Mer are facing a trust crisis due to issues such as order cancellations and subpar packaging during the 618 shopping festival, leading to a disconnect between sales and reputation [1][2][3] - Despite the negative publicity, these brands still ranked high in sales on platforms like Tmall and Douyin, indicating a complex market dynamic where brand prestige remains but consumer trust is eroding [2][3] Group 1: Sales and Market Performance - Helena's high-end cosmetics division showed the lowest growth rate in L'Oréal's 2024 financial report, with sales declines noted for brands like Helena and Lancôme in China, while YSL and others maintained strong growth [3] - La Mer's parent company, Estée Lauder, reported a 7% and 12% year-over-year revenue decline in Q3 and Q4 of 2024, primarily attributed to decreased sales of La Mer and Estée Lauder products [3] Group 2: Pricing and Service Issues - The traditional pricing control that maintained the high-end image of luxury beauty brands has collapsed, with significant price discrepancies observed across platforms during the 618 festival [5][10] - Consumers reported confusion over pricing, with some products being sold at nearly half the price in duty-free shops compared to official retail channels, leading to concerns about product authenticity [8][10] Group 3: Consumer Behavior and Market Trends - The rise of domestic brands offering high cost-performance ratios is squeezing the luxury beauty market, as younger consumers increasingly question the value of high-priced foreign brands [14][15] - The shift towards medical beauty treatments is also diverting consumer spending away from traditional luxury skincare products, as consumers seek more effective solutions for skin issues [15]