“整个人都不好了”！华莱士吃出活蛆，涉事商家回应

Core Viewpoint - Wallace has been exposed to food safety issues again, with a recent incident involving a live maggot found in a fried chicken leg purchased by a customer, raising serious concerns about the company's food safety practices and quality control [2][4][10]. Group 1: Incident Details - A customer reported finding a live maggot in a fried chicken leg from Wallace, which was shared on social media, causing public outrage [2]. - The customer attempted to resolve the issue with the restaurant, but the initial response was dismissive, leading to further frustration [3][5]. - The restaurant staff claimed that the chicken was fresh and recently prepared, but they were puzzled about the source of the maggot and reported the incident to the authorities [6]. Group 2: Company Background - Wallace, under Huashi Food, operates a large number of outlets, with 19,729 stores across 31 provinces and 357 cities, making it a major player in the fast-food industry [7]. - The company has a low pricing strategy, which has contributed to rapid expansion but has also resulted in a persistently low gross margin of 5.33% in 2023, compared to 4.24% in 2022, significantly below the industry average of 10% to 20% [9]. Group 3: Historical Food Safety Issues - Wallace has faced multiple food safety scandals in recent years, including incidents of using expired ingredients and unsanitary kitchen conditions [11][12]. - Previous reports highlighted serious hygiene violations, such as the use of fake health certificates by staff and unsanitary conditions in kitchens [11][12]. - Regulatory actions have been taken against Wallace, including fines and closures of outlets due to food safety violations, indicating a pattern of neglect in maintaining food safety standards [15][16].