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“房客分离”!房产中介“单边代理”模式渐进
证券时报·2025-06-26 08:27

Core Viewpoint - Shanghai Lianjia is piloting a new service model called "separation of buyers and sellers," aiming to enhance service quality by having agents focus solely on either buyers or sellers, starting from July 1 [1][2]. Group 1: New Service Model - The "separation of buyers and sellers" model requires agents to choose between serving the seller or the buyer, contrasting with the traditional dual-agent model [1][2]. - The model is expected to improve the performance of agents, with the transaction completion rate for the seller's side increasing from 45% to 53% [1]. Group 2: Industry Context - The initiative is seen as a significant step towards adopting a "single agency" model, which is more common in foreign markets, as opposed to the "dual agency" model prevalent in China's second-hand housing market [2]. - The dual agency model often leads to conflicts of interest, where agents may favor one party over the other depending on market conditions [2]. Group 3: Expert Opinions - Experts believe that having agents focus on one side will clarify their interests and enhance their professionalism, leading to better service for clients [3]. - There are suggestions that this model could be replicated in other first- and second-tier cities, promoting a more professional service system in the industry [3].