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哈根达斯客流连续下滑,「冰激凌届爱马仕」的人气去哪了? | 声动早咖啡
声动活泼·2025-06-26 04:10

Core Viewpoint - Häagen-Dazs, originally positioned as a high-end ice cream brand, is facing challenges in the Chinese market due to changing consumer preferences and increased competition from local brands and alternative dessert options [5][6][10]. Brand Positioning and Market Entry - Häagen-Dazs was established in 1921 and entered the Chinese market in 1996, targeting high-end consumers with a premium brand image [1]. - The brand aimed to align itself with luxury brands, using upscale store locations and a sophisticated design to enhance its premium perception [1][2]. Sales Performance and Growth - By 2010, Häagen-Dazs had achieved over $100 million in sales in China, growing at a rate of 20% [2]. - The period from 2005 to 2015 was identified as a golden era for the brand, with an average sales growth rate of 23% [3]. Decline in Consumer Interest - Recently, Häagen-Dazs has experienced a decline in customer traffic, with reports of double-digit decreases over three consecutive quarters [3][6]. - The brand's high pricing strategy is being questioned as consumer preferences shift towards more affordable options [6][10]. Competitive Landscape - The brand's high-end image is being challenged by local ice cream brands and the rise of dessert alternatives like tea drinks and coffee [6][9]. - A survey indicated that 80% of consumers believe a reasonable price for ice cream is under 10 yuan, with only 5% willing to pay over 15 yuan [6]. Brand Image and Product Offerings - Häagen-Dazs has been criticized for its lack of product diversity and innovation, failing to introduce popular flavors or products in recent years [8][9]. - The brand's traditional European romantic image is seen as outdated in a market that increasingly values local culture and personalized experiences [8]. Strategic Shifts - In response to declining store traffic, Häagen-Dazs has expanded its retail presence in supermarkets and convenience stores, with increasing market share in these channels [10]. - The brand is also focusing on B2B opportunities, supplying ice cream for high-end restaurants, hotels, and other venues [10].