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西贝致歉
新华网财经·2025-06-27 05:27

Core Viewpoint - The incident involving a former employee of Xibei Restaurant taking unauthorized photos of a customer has raised significant concerns about customer privacy and data protection within the restaurant industry [1][3]. Group 1: Incident Details - A parent reported that her 6-year-old daughter was photographed by a male staff member at Xibei and the image was used as a background on Douyin [1]. - Xibei confirmed that the employee involved, identified as He, had already left the company and had deleted the photos after communication [1][3]. Group 2: Company Response - Xibei issued a public apology for the inappropriate behavior of the former employee and acknowledged the distress caused to the affected family [3]. - The company emphasized its strict policy against unauthorized publication of customer photos and the prohibition of staff taking or retaining customer images [1][3]. Group 3: Future Actions - Xibei plans to conduct a nationwide training program for all employees focused on customer privacy protection, outlining the standards for handling violations and the legal consequences [1][3].