热搜！西贝致歉

Core Viewpoint - The incident involving a former employee of Xibei taking unauthorized photos of a customer has raised significant concerns about customer privacy and trust in the restaurant chain [2][4][6]. Group 1: Incident Overview - A parent reported that her 6-year-old daughter was photographed by a male staff member at Xibei and the image was used as a background on Douyin [2]. - Xibei's official statement confirmed that the employee involved, He, had already left the company and had deleted the photos after being contacted [2][6]. Group 2: Company Response - Xibei has expressed deep apologies for the inappropriate behavior of the former employee and acknowledged the distress caused to the affected family [6]. - The company has reiterated its strict policy against unauthorized publication of customer photos and has committed to conducting privacy protection training for all staff across its locations [4][6]. Group 3: Future Actions - Xibei plans to implement a comprehensive training program focused on customer privacy protection, outlining the consequences of violations and legal repercussions [4][6]. - The company aims to enhance its management practices to better safeguard customer privacy and maintain trust [6].