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“上门取件”“行李送家”!12306预约上新
新华网财经·2025-06-28 09:21

Core Viewpoint - The railway department has launched a "Light Travel" service in 19 stations, providing door-to-door luggage handling to ease the burden of carrying large items for travelers [1]. Service Overview - The "Light Travel" service includes two options: 1. "Door to Station" service where staff pick up luggage from the traveler’s location and transport it to the departure station [3]. 2. "Station to Door" service where staff collect luggage from the station and deliver it to the specified location [3]. Pilot Stations - The pilot stations for the "Light Travel" service include major cities such as Beijing, Shanghai, Guangzhou, and Chengdu among others [4]. Pricing Structure - Initial pricing for the service is set at 68 yuan per item for "Door to Station" and "Station to Door" services, and 98 yuan for "Door to Train Platform" and "Train Platform to Door" services. Prices may be adjusted based on market demand and operational costs [5]. Booking Process - Travelers can book the "Light Travel" service through the railway 12306 App or WeChat mini-program after purchasing their tickets [7]. Cancellation Policy - Travelers can cancel their orders without any fees before the staff picks up the luggage. Confirmation calls will be made before delivery, and adjustments will be made for changes in travel plans [8]. Appointment Timing - For "Door to Station" service, bookings must be made 48 to 4 hours before departure, while for "Station to Door" service, bookings should be made 24 to 1 hour before the train arrives [9].