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鹿晗演唱会售票现BUG无法购票,大麦致歉:退票退款!
第一财经·2025-06-30 12:16

Core Viewpoint - The ticket sales for Lu Han's concert in Xi'an faced significant issues due to a system bug, affecting many users' ability to purchase tickets and leading to a large number of refunds [1][3][4]. Group 1: Ticket Sales Issues - On June 29, the ticket sales for Lu Han's Xi'an concert were scheduled, but the ordinary ticket sales did not open as planned, only allowing priority users to purchase tickets [1]. - Many users reported that they were unable to buy tickets due to a system error that displayed "no ticket purchase privilege" for ordinary users [1]. - A total of 6,731 orders (8,128 tickets) made after the scheduled time for ordinary sales will be fully refunded due to the issues encountered [4]. Group 2: Company Background - Beijing Damai Culture Media Development Co., Ltd. was established in November 2003, with a registered capital of 30 million RMB, and is involved in organizing cultural and artistic exchange activities, sports agent services, and performance brokerage [4]. - The company is wholly owned by Hujing Culture Entertainment (Beijing) Co., Ltd. and has faced numerous legal disputes, including service contract disputes and product liability disputes [4]. Group 3: Financial Performance - Despite the ticketing issues, Damai reported strong financial performance, with a revenue of 2.057 billion RMB for the fiscal year 2025, representing a year-on-year increase of 236% [5].