罗马仕京东、淘宝官方旗舰店已关闭→

Core Viewpoint - The company Romoss, a well-known power bank manufacturer, is facing significant operational challenges due to safety issues with its products, leading to a recall and suspension of sales across major e-commerce platforms [1][4]. Group 1: Product Issues and Recalls - Romoss has recalled 491,745 power banks due to safety concerns, which has resulted in the suspension of 3C certification for multiple fast-charging products [1]. - Following the recall announcement, customers reported difficulties in obtaining refunds, with some stating that the seller's account balance was insufficient to process returns [2]. Group 2: Operational Impact - As of July 1, 2023, Romoss has notified employees of a complete halt in production and operations, with wages only being paid up to June [4]. - On July 6, Romoss officially announced a six-month suspension of operations, during which employees will receive a portion of their wages based on local minimum wage standards [5][8]. Group 3: Employee Sentiment and Company Response - Employees expressed a range of emotions from surprise to frustration as they dealt with customer complaints during the recall period, highlighting the company's internal challenges [8]. - A company representative indicated that discussions are ongoing regarding the resumption of work once the 3C certification issues are resolved [7].