“自来水散发浓烈臭味”，多方回应，水务公司致歉→

Core Viewpoint - The article discusses a water quality incident in Hangzhou's Yuhang District, where residents reported foul-smelling tap water, leading to emergency measures by the local water supply company [7][10]. Summary by Sections Incident Overview - On July 16, residents in multiple communities in the Liangzhu area reported an unusual odor in their tap water, initially described as a sewage-like smell, which later changed to a chlorine-like odor [3][4][14]. - The Yuhang Water Supply Group identified a fluctuation in the odor index of the water supply from the Renhe Water Plant, while other routine indicators remained normal [6]. Response Actions - The water supply company activated an emergency plan, switching to alternative water sources and flushing the affected pipeline networks [7][10]. - By 1:30 PM on July 16, the water quality at the plant was reported to have returned to normal, and by 4:30 PM, the main pipeline network was also restored [9][10]. Customer Communication - The company issued apologies for the inconvenience caused and informed residents to flush their pipes to remove any stagnant water before use [8][11]. - To compensate for the inconvenience, the company announced a waiver of water fees for 5 tons for each household in July [9][11]. Ongoing Concerns - Despite the restoration of water quality, some residents continued to report lingering odors and expressed concerns about potential health impacts and damage to water filtration systems [13][16]. - The water supply company has yet to provide detailed information regarding the source of the contamination and its potential health implications [17].