工作人员集体“失联”，知名品牌被曝停业！有人懵了：刚付7980元

Core Viewpoint - The company, Bojue Travel Photography, is facing significant operational issues, including staff unavailability, customer complaints regarding undelivered services, and a lack of communication from the company, leading to a loss of consumer trust [1][3][14]. Group 1: Customer Complaints - Multiple customers have reported that they are unable to reach Bojue Travel Photography staff after making payments for wedding photography packages, with some stating that their deposits are unrefundable [1][3]. - A customer, Ms. Zhang, mentioned that she purchased a wedding photography package and an additional clothing package but has yet to receive the items, despite multiple attempts to contact the company [1][3]. - Another customer, Mr. Lu, expressed frustration after paying a deposit and being unable to schedule a photoshoot, with no response from the company [3]. Group 2: Employee Issues - Reports indicate that Bojue Travel Photography is facing salary payment issues, with employees claiming they have not received their wages for four months [4][5]. - An employee stated that despite repeated inquiries, the company has not resolved the salary delays, indicating potential financial distress within the organization [5]. Group 3: Business Operations - The flagship store of Bojue Travel Photography is currently not accepting new bookings, focusing instead on servicing existing customers [6][10]. - The company has received a low service rating compared to competitors, with a total score of 4.1 and a service guarantee score of 3.5, both significantly lagging behind 99% of peers [7]. Group 4: Regulatory Actions - Regulatory authorities have reported receiving numerous complaints about Bojue Travel Photography, including issues related to business operations and customer service failures [13][14]. - The company is currently in a state of suspension, with all business activities halted, prompting investigations into the reasons behind the operational shutdown [14][15]. Group 5: Company Background - Bojue Travel Photography was established in 2010 and has expanded its services to cover 112 countries, with a presence in several major Chinese cities [18]. - The company has faced financial difficulties, evidenced by multiple instances of equity freezes, including a significant freeze of 16 million yuan in March [19].