Core Viewpoint - The Zhengzhou Market Supervision Administration has conducted administrative talks with major food delivery platforms, emphasizing the need for compliance and rectification to maintain a fair and orderly online market environment [1][2]. Group 1: Compliance and Responsibility - Platforms are required to enhance their sense of responsibility and urgency regarding compliance, ensuring thorough qualification reviews of merchants and eliminating illegal operators [1]. - A dynamic verification mechanism must be established to ensure that operating entities are legal and compliant [1]. Group 2: Food Safety and Operational Standards - Platforms must strengthen food safety management by promoting online displays of food preparation areas and ensuring comprehensive coverage of food safety seals [1]. - Strict adherence to cleanliness and disinfection protocols for delivery containers is mandated to safeguard the delivery process [1]. Group 3: Consumer Rights and Fair Competition - Platforms are instructed to prohibit deceptive pricing practices, such as fictitious original prices and forced bundling, while ensuring clear labeling of product specifications and pricing [1]. - An online dispute resolution channel will be established to prioritize food safety complaints, aiming to reduce response and processing times to enhance consumer satisfaction [1]. Group 4: Regulatory Actions and Enforcement - The Market Supervision Administration will adopt a "zero tolerance" approach, launching special rectification actions targeting illegal operations and unfair practices [2]. - A dual investigation system will be implemented to address both merchant violations and platform management responsibilities, with a mechanism for public exposure of typical cases [2].
三家外卖平台,被约谈!
券商中国·2025-07-22 13:41