李佳琦道歉！赔付方案公布

Core Viewpoint - The recent issues surrounding the delivery of services by Platinum Travel Photography have led to significant consumer dissatisfaction, prompting the company to announce compensation plans and operational adjustments to address these challenges [1][4][7]. Group 1: Consumer Issues - Multiple consumers have reported problems with undelivered services and difficulties in obtaining refunds for deposits after purchasing photography packages from Platinum Travel Photography [4]. - Specific cases include a consumer who ordered a wedding photography package in May 2024 but has yet to receive part of the products, and another who paid a deposit in 2025 without utilizing any services, facing delays in refund processes [4]. Group 2: Company Response - On July 19, Platinum Travel Photography issued a statement addressing recent market rumors, indicating a strategic decision to optimize its business model by reducing travel photography operations, closing unprofitable stores, and reorganizing its structure [7]. - The company assured that its travel, follow-up, and portrait photography segments are operating smoothly despite these changes [7]. Group 3: Compensation Plans - In response to the delivery issues, well-known livestream host Li Jiaqi announced three compensation plans during a live broadcast: refunds for users who have redeemed but not completed their shoots, a care fund for those who have completed shoots but not received their photos, and advice for users who have not redeemed to contact the platform for refunds [1].