Core Viewpoint - The three major telecommunications companies in China have collectively announced standardized measures for telephone marketing to address issues of false advertising and consumer inducement in marketing calls [1][2]. Group 1: Standardized Marketing Measures - The official outbound marketing numbers for the three telecommunications companies are: China Telecom 10001, China Mobile 10085, and China Unicom 10016. Any calls from other numbers should be considered unofficial [1]. - If a user explicitly refuses a marketing offer, the companies are prohibited from making further calls to that user. Marketing calls must provide comprehensive and accurate information without false advertising or hidden fees [1]. - All marketing proposals must be publicly available on the companies' online service platforms and official apps [1]. Group 2: Compliance and Transparency - Outbound marketing calls will be recorded and undergo full review to ensure compliance with strict quality standards, promoting transparency and integrity [1]. - After obtaining user consent, staff must send a confirmation SMS detailing essential information about the service. The service will only be processed after the user confirms via SMS [1]. - Upon successful processing of the service, a notification SMS will be sent to the user promptly [1].
三大运营商统一外呼号码