Core Viewpoint - The Guizhou Provincial Market Supervision Administration has conducted administrative talks with major travel platforms including Ctrip, Tongcheng, Douyin, Meituan, and Fliggy to address potential pricing irregularities and enforce compliance with relevant laws and regulations [2][3]. Group 1: Regulatory Actions - The Guizhou Provincial Market Supervision Administration has emphasized the need for strict adherence to laws such as the Price Law and Anti-Monopoly Law, urging platforms to eliminate pricing chaos and maintain a fair market environment [2][3]. - The administration has reported issues such as "choose one from two" practices, price manipulation, and price fraud among the platforms, highlighting the legal risks involved [3]. - A reminder letter was issued to the accommodation industry, mandating compliance with pricing laws and fair pricing practices to avoid disrupting the market order [4]. Group 2: Penalties and Compliance - Violations of the clear pricing regulations can result in fines of up to 5,000 yuan, while severe cases of price fraud can incur fines up to 500,000 yuan, and price gouging can lead to fines of up to 3 million yuan [6]. - The administration plans to closely monitor the competitive landscape of these platforms and will take strict actions against those that violate regulations, including public exposure of typical cases [3][6]. Group 3: Consumer Complaints and Issues - Since 2021, the Consumer Protection platform has received 8,386 complaints related to group tours, with 1,533 effective complaints reported by mid-2025 [6]. - The top eight online travel agencies (OTAs) with the highest complaint volumes include Ctrip, Fliggy, and Meituan, with issues primarily related to refund disputes and false advertising [7]. - The complaints indicate that refund disputes account for 23.40% and false advertising for 22.70% of the issues, with forced consumption complaints also being significant [7][8].
携程、同程、抖音、美团、飞猪,集中被约谈!