顾客断崖减少，卖场关灯省电：中国家居行业正经历三十年未有巨变

Core Viewpoint - The Chinese home furnishing industry is undergoing significant changes due to shifts in consumer behavior and the real estate market, leading to a transformation in business strategies among key players [5][22]. Group 1: Market Changes - The home furnishing industry is experiencing a major transformation not seen in the past thirty years, driven by changes in real estate dynamics and evolving consumer habits [5][22]. - Traditional retail spaces are seeing decreased foot traffic, prompting businesses to adapt by targeting new housing developments and utilizing "community model homes" for customer acquisition [5][10]. - The shift towards online channels for customer engagement is evident, with over 95% of customer acquisition for some businesses now coming from online platforms [13]. Group 2: New Business Strategies - Companies are increasingly focusing on creating model homes in new residential areas to attract customers, with some businesses reporting up to 30-40 orders from a single community [10]. - The rise of direct factory sales is changing the landscape, as consumers seek lower prices by purchasing directly from manufacturers rather than through traditional retail channels [18][21]. - Some businesses are rethinking their physical locations, with the potential to move to less expensive areas while still maintaining customer engagement through online marketing [16]. Group 3: Industry Concerns - Major incidents involving leading home furnishing brands have raised concerns about the industry's future, as many companies expanded too aggressively during a time when they should have been consolidating [22]. - There is a growing apprehension among industry leaders regarding their understanding of younger consumers, who may not be attracted to traditional home furnishing stores [24]. - The need for comprehensive transformation in home furnishing retail is emphasized, as consumer preferences shift towards more personalized and fragmented shopping experiences [24].