Core Viewpoint - The article highlights ongoing food safety issues faced by the company, Mixue Ice City, particularly a recent incident involving a cockroach found in a sealed drink, which has led to public outcry and discussions about consumer rights and compensation [2][6][12]. Group 1: Recent Incident - A consumer reported finding a cockroach in a sealed cup of jasmine milk green tea purchased from a Mixue Ice City store in Ganzhou, leading to a refund request and a demand for additional compensation of 1,000 yuan based on food safety laws [2][12]. - The regional manager of Mixue Ice City stated that they are reviewing surveillance footage to determine how the cockroach entered the drink [5]. Group 2: Historical Food Safety Issues - Mixue Ice City has a history of food safety problems, including an incident where an employee was filmed using their foot to operate a drinking water dispenser, raising concerns about hygiene [8]. - Other reported issues include the use of overnight lemons and oranges in drinks and the use of expired coffee powder in milk tea, leading to fines and product confiscation by regulatory authorities [10]. Group 3: Consumer Rights and Compensation - The article discusses the legality of the consumer's demand for 1,000 yuan compensation, referencing a similar case where a consumer found a fly in their drink and successfully claimed compensation through legal channels [15]. - Consumers are advised to retain purchase records and evidence of food quality issues, and if necessary, escalate complaints to consumer protection agencies or pursue legal action [17].
蜜雪冰城被曝光,负责人回应