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“关不掉”的免密支付,肥了平台的钱包?
凤凰网财经·2025-08-21 12:54

Core Viewpoint - The article highlights the risks associated with the "no-password payment" feature, which has led to unauthorized charges for many users, prompting discussions on social media about the need to disable such features [1][2]. Group 1: Risks of No-Password Payment - Many users unknowingly activate the no-password payment feature, leading to unexpected charges, particularly on e-commerce platforms and subscription services [2]. - The feature disproportionately affects vulnerable groups, including children and the elderly, who may inadvertently enable it without proper consent or understanding [2]. - Complaints related to no-password payments have reached 64,000 on the Black Cat Complaint platform, with many users citing "unfair terms" that make it difficult to cancel the feature [2][4]. Group 2: User Experience and Platform Practices - Despite warnings from authorities, many platforms continue to promote no-password payments, making it easy for users to activate but challenging to deactivate [5][9]. - Users often face multiple steps to disable the feature, with some platforms requiring up to six steps to complete the process [7][9]. - The inconsistency in interface design across platforms complicates the cancellation process, with some platforms even prompting users for reasons to cancel [9][10]. Group 3: Financial Implications for Businesses - Research indicates that no-password payment features can increase consumer spending by 18%, but also lead to a 40% increase in return rates, suggesting impulsive buying behavior [11]. - Some leading platforms reportedly earn over 10 billion yuan annually from defaulting users into no-password payment settings [12]. Group 4: Regulatory Environment and Accountability - Existing regulations require businesses to clearly inform consumers about automatic renewals and no-password payments, but many platforms fail to comply [13][14]. - Users face significant challenges in holding platforms accountable for unauthorized charges, as companies often cite user consent as a defense [14][15]. - The lack of effective risk management in payment systems has been highlighted in various fraud cases, indicating a need for improved security measures [15].