太突然，朱光玉火锅馆一城集体闭店！曾经是“排队王”

Core Viewpoint - The well-known hot pot brand "Zhu Guangyu Hot Pot Restaurant" has suspended all its stores in Changsha, raising concerns among customers and the public about the company's operational stability and management issues [1][2]. Group 1: Company Situation - All Changsha locations of "Zhu Guangyu Hot Pot" are currently closed, with reports suggesting that the owner may have fled, leading to customer complaints about prepaid cards [2]. - The brand has over 200 stores nationwide and is recognized as a phenomenon in the hot pot industry, often referred to as the "King of Queuing" and "Kaleidoscope of Hot Pot" [5][1]. - The company has taken over the affected stores in Hunan (excluding Chenzhou) and is managing the situation, including processing refunds for prepaid card members [2]. Group 2: Market Position and Expansion - "Zhu Guangyu Hot Pot" was established in 2020 and has rapidly expanded, serving nearly 6 million customers in three years, with innovative products like "Tiger Skin Chicken Claw" and "Smash Lemon Tea" gaining popularity [4]. - The brand's strategy focuses on internet-driven operations rather than traditional restaurant logic, emphasizing the importance of the marketing department in understanding consumer preferences [4]. - As of 2024, the brand has opened over 200 stores across 31 provinces, with nearly 50% located in second and third-tier cities, and has also launched its first overseas store in Kuala Lumpur [4]. Group 3: Industry Challenges - The hot pot industry is highly competitive, with many entrants and a high degree of product homogeneity, leading to significant challenges and market consolidation [10]. - A report indicates that high-end hot pot, low-quality small hot pot brands, and inexperienced entrants are particularly vulnerable to closures [12]. - Price wars are intensifying within the industry, with over 70% of Chongqing hot pot restaurants now priced between 50-120 yuan, and a shift towards exploring local ingredients and smaller community stores is emerging as a new trend [13].