共享单车自动落锁致用户受伤，滴滴青桔回应

Core Viewpoint - Didi Qinjun has responded to user complaints regarding incidents of automatic locking of bike wheels leading to injuries, indicating a commitment to user safety and prompt resolution of issues [1] Group 1: User Incident Response - Upon receiving user reports, Didi Qinjun immediately engaged with the affected users to verify the situation and arranged for safety specialists to handle accident management and insurance claims [1] - The company conducted both hardware and software inspections on the involved bicycles, finding that the issue was likely due to a loose chain rather than software-related problems [1] - Didi Qinjun expressed apologies for the negative riding experience caused to users and is currently facilitating the medical claim process, ensuring that users receive payments within three working days after submitting the required documentation [1]