哈啰单车回应自动落锁问题
第一财经·2025-09-10 15:55
Core Viewpoint - The company, Hello Bike, responded to recent reports regarding user injuries caused by automatic locking of shared bicycles, asserting that their technical team found no evidence of technical defects leading to such incidents [1] Group 1: Technical Response - Hello Bike's hardware logic for bike locks states that as long as the riding speed is above 0.5 m/s, the lock will not execute a locking command, only doing so when the bike comes to a complete stop [1] - The company identified potential causes for the locking issue, including users not closing the lock page while riding, accidental touches on the "return" button, and situations where a previous user did not lock the bike before the next user began riding [1]