经济观察报·2025-09-14 04:34Core Viewpoint - The article discusses the challenges faced by consumers of electric vehicles (EVs) regarding high maintenance costs and limited repair options due to monopolistic practices by manufacturers, which contradicts the lower operational costs that attract consumers to EVs [1][6]. Group 1: Issues in EV Maintenance - Consumers are surprised by high maintenance and insurance costs for EVs, which are controlled by manufacturers, despite the lower operational costs that initially motivated their purchase [1][6]. - A report from the Australian Automotive Service and Repair Authority (AASRA) accuses five Chinese EV manufacturers of monopolistic practices by restricting access to independent repair services and withholding essential diagnostic software and technical data [2][8]. - The limited availability of authorized repair centers and parts leads to consumer frustration, as seen in the experience of an Australian industry worker who faced significant delays in repairs for a Chinese EV [2][3]. Group 2: Market Dynamics and Manufacturer Concerns - The high profit margins from after-sales services, particularly from the "three electric systems" (battery, motor, and electronic control), account for over 40% of EV manufacturers' after-sales profits, leading to reluctance in opening data to third-party repair services [6][8]. - The Chinese automotive industry faces scrutiny for its closed after-sales service model, which clashes with international regulations that require transparency and access for independent repair shops [9][10]. - The lack of penalties for Chinese EV manufacturers under existing regulations in China highlights a gap in enforcement compared to international standards, where violations can lead to significant fines [10][11]. Group 3: Future Directions and Recommendations - A balanced approach involving manufacturers, independent repair shops, regulatory bodies, and insurance companies is necessary to create a fair and competitive after-sales ecosystem for EVs [11]. - The article emphasizes the need for a shift towards a more open and competitive market that prioritizes consumer choice while ensuring safety and compliance with regulations [11].