西贝：今天中午起后厨禁止参观

Core Viewpoint - The article discusses the impact of recent controversies surrounding Xibei, particularly related to pre-prepared dishes and food safety, while highlighting the company's response and customer sentiment. Group 1: Company Response - Xibei has decided to suspend kitchen tours in its stores to ensure normal operations after the controversy [3] - The founder, Jia Guolong, previously allowed kitchen tours in response to pre-prepared dish criticisms, indicating a commitment to transparency [3] Group 2: Customer Sentiment and Sales Impact - Some store managers reported a decrease in customer traffic by about 20-30%, while others noted an increase in customers during the same period [4][9] - Despite the controversies, many loyal customers continued to visit, indicating a stable customer base [9] Group 3: Food Safety and Quality Assurance - Xibei has switched to using non-GMO oil in all its stores following customer feedback [19][20] - Store managers expressed confidence in the food safety and hygiene standards of their kitchens, stating that if Xibei's food is deemed unclean, it would imply broader issues in the food industry [11] Group 4: Employee Welfare and Corporate Responsibility - Jia Guolong is implementing employee bonuses and educational subsidies for staff with children, reflecting a commitment to social responsibility [24] - The company is learning from successful business models, aiming to improve employee satisfaction and service quality [24][22]