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被贾国龙称是网络黑嘴,罗永浩:这事没法揭过去!西贝向一线员工补贴500元
21世纪经济报道·2025-09-14 23:45

Core Viewpoint - The ongoing dispute between Luo Yonghao and Xibei regarding "pre-made dishes" is reaching a critical point, with Xibei's CEO acknowledging missteps in handling the situation and expressing a desire for transparency and improvement [2][6]. Group 1: Company Response and Changes - Xibei's CEO, Jia Guolong, admitted to errors in their response to the controversy and emphasized the need for a transparent approach, learning from competitors like Pang Donglai [2]. - Xibei held an all-staff meeting to boost morale and announced a 500 yuan subsidy for frontline employees, indicating a focus on employee welfare amidst external pressures [7]. - The company is considering further salary increases for frontline staff, aiming to enhance operational quality and customer service [8]. Group 2: Financial Impact and Market Conditions - The controversy has led to a significant drop in customer traffic, with reported daily revenue losses of 1 million yuan on September 10 and 11, and an estimated loss of 200 to 300 million yuan on September 12 [10]. - The overall restaurant market in major cities is struggling, with Beijing and Shanghai reporting declines in dining revenue of 3.6% and 2.9% respectively for the first seven months of the year [10]. - Xibei's revenue for 2023 is projected at 6.2 billion yuan, with an average profit margin of 5% for the first half of the year, indicating a need for accelerated changes to reverse the downward trend [11].