西贝发布致歉信

Core Viewpoint - The company is committed to improving food safety and customer experience by implementing significant changes in its food preparation processes by October 1, 2025 [2][3][4]. Summary by Sections Food Safety and Quality Improvements - All dishes using soybean oil will switch to non-GMO soybean oil [2] - Children's beef rice and sauce will be prepared fresh in-store [2] - Children's beef patties will be made fresh on-site [3] - Cod fish strips will be replaced with fresh-cut large yellow croaker, cooked on-site [3] - Lamb skewers will be freshly cut, skewered, and grilled in-store [3] - Pork chop with sauerkraut will use fresh pork instead of semi-finished products [3] - Braised meat in flaky bread will be prepared with fresh meat cooked on-site [3] - Shredded spicy chicken will be made with fresh chicken boiled in-store [3] - Oatmeal millet porridge will be freshly cooked with added fresh pumpkin slices [3] Customer Engagement and Transparency - The company is actively communicating with suppliers to shorten product shelf life while ensuring food safety and inventory turnover [3] - The company encourages customers to provide feedback and suggestions for further improvements [3][4] - The founder emphasizes a commitment to customer satisfaction and transparency, inviting customers to supervise the improvement measures [4]