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新能源“烂尾车”困扰百万名车主
第一财经·2025-09-22 10:28

Core Viewpoint - The article highlights the severe consequences faced by car owners of bankrupt electric vehicle companies, particularly focusing on the collapse of Neta Auto and the resulting loss of warranty and maintenance services for over 400,000 car owners [3][4][5]. Group 1: Impact on Car Owners - Many Neta Auto owners are experiencing warranty failures, difficulty in obtaining parts, and even insurance rejections due to the company's operational struggles [4][5]. - The collapse of several new energy vehicle brands over the past decade has left numerous car owners without adequate after-sales support, leading to a significant number of unresolved issues [4][5]. - The termination of services, such as the promised free 5G connectivity, has further exacerbated the situation for car owners, who are now forced to pay out of pocket for services that were initially included in their purchase [7][8]. Group 2: Maintenance and Repair Challenges - After the bankruptcy of car manufacturers, authorized repair networks have closed, leaving car owners with no choice but to seek repairs at independent shops, often at their own expense [6][8]. - The cost of repairs has increased significantly due to the lack of available parts and the closure of authorized service centers, leading to a situation where car owners feel like "sheep to be slaughtered" [10][11]. - The repair industry for electric vehicles is facing challenges due to the high costs and risks associated with obtaining manufacturer authorization, which limits the number of repair shops willing to service these vehicles [9][12]. Group 3: Parts Availability and Repair Costs - The sources of parts for repairs have become limited, primarily relying on leftover inventory from parts manufacturers, dismantled vehicles, and unsold stock from closed dealerships [12][13]. - The absence of aftermarket parts for many electric vehicle models has resulted in higher repair costs, as car owners have little negotiating power and must pay inflated prices [9][13]. - The overall repair market for electric vehicles remains underdeveloped, with many independent shops lacking the necessary equipment and expertise to handle repairs effectively [14][15].