“航班提前15小时起飞”！乘客：第一次见……

Core Viewpoint - The recent incident involving Longjiang Airlines' flight LT4391, which was rescheduled to depart 15 hours earlier, has raised significant concerns regarding passenger rights and airline responsibilities in the event of major schedule changes [2][4][5]. Group 1: Incident Details - On September 26, Longjiang Airlines' flight LT4391 from Harbin to Hailar was rescheduled to depart at 6:10 AM instead of the original time of 9:55 PM, resulting in a 15-hour advance [7]. - Affected passenger, Ms. Zhou, expressed frustration over the drastic change, stating it forced her to alter her travel plans significantly, including needing to stay overnight in Harbin [4]. Group 2: Airline Response - Longjiang Airlines' customer service indicated that the schedule change was due to company planning and that notifications were sent to affected passengers [5]. - The airline offered to assist passengers with one free change to other self-operated flights or a full refund through the ticketing platform, but did not provide compensation for additional incurred costs [5]. Group 3: Legal Perspective - Legal expert Fu Jian from Henan Zejin Law Firm argued that a 15-hour schedule change constitutes a significant alteration, warranting compensation for passengers affected by the change [10]. - According to regulations, airlines are required to accommodate passengers without additional fees in cases of involuntary ticket changes due to the airline's reasons, and they may also be liable for other reasonable losses incurred by passengers [10].