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养生壶爆炸!小熊电器因炸伤1岁孩童致歉
新浪财经·2025-09-28 07:08

Core Viewpoint - The article highlights a serious product safety incident involving Bear Electric, which has led to significant public scrutiny and concerns regarding the company's product quality and safety standards [3][5][19]. Group 1: Incident Overview - On September 27, a consumer reported that a Bear Electric health pot exploded, resulting in severe burns to a one-year-old child, with 40% of the body affected [5][19]. - The child underwent emergency surgery on September 24 and will require further skin grafting and scar treatment [5][19]. - Bear Electric's customer service stated they are investigating the incident and emphasized their commitment to product safety, claiming that all products undergo multiple safety tests before leaving the factory [7][19]. Group 2: Company Background and Financial Performance - Bear Electric was established in March 2006 and specializes in creative small appliances, launching its brand "Bear" [9]. - The company went public in 2019 and has seen a compound annual growth rate (CAGR) of over 20% in revenue from 2016 to 2023 [9]. - For the first half of 2025, Bear Electric reported total revenue of 2.535 billion yuan, an increase of 18.94% year-on-year, and a net profit of 205 million yuan, up 27.32% [9]. Group 3: Product Quality Issues - Despite high growth, Bear Electric faces significant challenges with cost and profit imbalances, particularly in personal care appliances and overseas markets, where costs surged by 489.35% and 139.60%, respectively, leading to declines in gross margins [10]. - The company has a history of product quality issues, being frequently reported for non-compliance and quality problems by regulatory authorities [16][19]. - Complaints from consumers regarding product quality, safety hazards, and poor after-sales service have been prevalent, with 1,307 complaints recorded on the Black Cat complaint platform [19][20].