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OpenAI开启AI购物,电商平台会沦为AI“打工人”吗?
第一财经·2025-09-30 10:19

Core Viewpoint - The integration of AI and e-commerce is evolving, with OpenAI introducing an instant checkout feature in ChatGPT, supported by Stripe, allowing users to purchase items directly from sellers within the chat interface [3][4]. Group 1: AI and E-commerce Integration - OpenAI's new feature enables direct purchases from Etsy sellers through ChatGPT, initially supporting single-item purchases, with plans to expand to multiple items and more merchants [3]. - The checkout process is embedded within the chat interface, allowing for a seamless transaction experience where orders are sent directly to the seller's backend system [3][4]. Group 2: Competitive Landscape - The rise of AI in e-commerce raises questions about whether AI applications will become competitors to established platforms like Taobao and JD.com, which are also integrating AI features [5]. - OpenAI's approach emphasizes a "no advertising" model for product recommendations, focusing on relevance and context, which contrasts with traditional e-commerce advertising strategies [5][6]. Group 3: Future of E-commerce Revenue Models - The integration of AI poses challenges to traditional revenue streams in e-commerce, particularly in search and marketing advertising, which may face increased pressure [6]. - E-commerce platforms are exploring new business models to enhance user experience and potentially shift towards user-paid services rather than relying on advertising [5][6]. Group 4: Entry Point Competition - There is a potential "entry point" competition between AI applications and e-commerce platforms, as AI agents evolve to connect personalized data with consumer needs [7]. - Domestic e-commerce players are also developing AI-driven solutions to create a unified entry point for users, with companies like Alibaba and JD.com investing in AI technologies [7][8]. Group 5: Strategic Positioning - E-commerce platforms must adapt to become competitive entry points in the AI era, positioning themselves effectively within the evolving landscape of AI applications [8].