蜜雪冰城致歉！

Group 1 - A mouse infestation was reported at a Mixue Ice City store in Zhengzhou, Henan, leading to significant public concern and discussion online [2] - The store's owner apologized, stating that strict sanitation procedures and 24-hour monitoring were in place, and that mouse traps were properly set [2] - The store manager acknowledged that this was the first occurrence of a mouse issue, indicating a lapse in operational standards that negatively impacted customer experience [2] Group 2 - The affected store has been closed, and Mixue Ice City has engaged a professional agency for comprehensive disinfection and remediation to prevent future incidents [2] - Prior reports indicated multiple mice were seen in the store, with customers noting that staff were calling colleagues to witness the situation [2]