售后关怀季：盛瀚国产离子色谱高温水解设备如何实现平替

Core Viewpoint - The article discusses the importance of customer care in the scientific instrument industry, highlighting a large-scale public service activity called "Customer Care Season" aimed at enhancing user experience and addressing equipment operation challenges through proactive service initiatives [2]. Group 1: Customer Care Initiatives - The "Customer Care Season" is a collaborative initiative by Instrument Information Network and several brand partners, now in its fifth edition, providing free on-site inspections, remote guidance, and live after-sales support [2]. - The initiative aims to improve user experience and resolve operational difficulties in scientific and industrial equipment, reflecting the industry's commitment to customer value and service quality [2]. Group 2: Industry Participation - The event has garnered participation from well-known brands such as Thermo Fisher, Shimadzu, Danaher Group, Jena, and HORIBA, showcasing its strong industry influence [2]. - The service network covers multiple regions across the country, reaching universities, research institutes, and enterprises, emphasizing the importance of "proactive after-sales and dedicated service" [2].