年内关闭超百家,券商线下网点何去何从?
中国基金报·2025-10-12 12:19

Core Viewpoint - The traditional offline brokerage network in China is undergoing significant structural adjustments due to the deepening of digital transformation, with over 100 branches closed this year as firms consolidate resources towards core areas and high-potential businesses [2][4]. Summary by Sections Current Status of Brokerage Offline Outlets - More than 25 brokerages have announced the closure of 116 branches this year, with a notable acceleration in consolidation, particularly in September [4]. - Some brokerages are breaking the trend of closing branches in lower-tier cities by shutting down offices in core areas of first-tier cities, such as Shanxi Securities closing its Beijing Guomao branch [4]. Challenges Faced by Brokerage Outlets - Brokerages face three main challenges: high customer acquisition costs, outdated service models focused on traditional brokerage, and a lack of differentiation leading to diminished customer loyalty [5]. - Traditional brokerage offices are struggling to meet the growing demand for personalized services and wealth management, necessitating a shift in value positioning and operational efficiency [5]. Shift Towards Centralized Operations - A growing number of brokerages are adopting a centralized strategy for branch layout, emphasizing platform empowerment and resource integration to provide more precise and higher-quality services [7]. - The industry is transitioning from a scale-driven model to a quality-driven approach, with a focus on enhancing customer service through data-driven strategies [7][8]. Future Trends in Brokerage Operations - Over the next 3 to 5 years, brokerage branches are expected to see three major trends: an upgrade in service models combining platform and human resources, a shift towards centralized operations, and an expansion of branch functions to include diversified services [8]. - The move towards centralized operations is anticipated to enhance service efficiency and customer experience, laying a solid foundation for the high-quality development of wealth management services [8].