京东、美团、饿了么：试点取消骑手超时罚款

Core Viewpoint - The three major food delivery platforms, JD.com, Ele.me, and Meituan, have announced a pilot program to eliminate penalties for delivery riders who exceed delivery time limits, shifting towards a service points management system instead of cash penalties [1][2][3][6]. Group 1: JD.com - JD.com has initiated a pilot program in 25 cities, including Shenzhen, Nanjing, Harbin, and Wuhan, to eliminate cash penalties for delivery riders exceeding delivery times [2]. - The new system will use a "service points" management mechanism, where riders will lose service points based on the time exceeded rather than facing direct cash deductions [2]. Group 2: Ele.me - Ele.me announced on October 14 that it is testing a new service points system in cities like Nantong, Changzhou, Jieyang, and Jingdezhen, replacing the previous cash penalty system [3]. - The platform plans to enhance fatigue prevention rules, including the introduction of an AI assistant for early voice reminders and optimizing the "mandatory offline" feature [3]. Group 3: Meituan - Meituan plans to completely eliminate penalties for delivery riders by the end of 2025, with a pilot program for a new "Anzhun Card" system starting in December 2024 in Quanzhou [6]. - The new system will implement a points-based approach, where points will be deducted for late deliveries and awarded for timely deliveries, with 22 cities already testing the no-penalty mechanism as of August [6].