AI打响服务消费升级战，智能化重塑消费全链条竞争力

Group 1 - The core viewpoint of the article emphasizes the transition of service consumption into a "smart era," driven by advancements in artificial intelligence (AI) and digital technologies [1][4][3] - The Ministry of Commerce and nine other departments have jointly released policies to expand digital service consumption, encouraging e-commerce platforms to innovate and integrate online and offline services [1][2] - The article highlights the application of AI in various sectors, particularly in tourism and healthcare, showcasing examples like the AI travel assistant "Xiao Qi" and smart hospital solutions [4][5] Group 2 - Digital service consumption is defined as the integration of technologies like AI, virtual reality, and augmented reality into service scenarios, enhancing experiences in sectors such as tourism and healthcare [4] - The article notes that the global digital service market is projected to reach several trillion dollars by 2025, indicating significant market potential [5] - AI is reshaping both online and offline consumer interactions, with examples of improved efficiency in e-commerce and retail environments, such as smart checkout systems [7] Group 3 - Despite the advancements, challenges remain in expanding digital service consumption, particularly concerning consumer trust and the maturity of technology [9] - Issues related to data security and privacy are highlighted as significant barriers to consumer acceptance of digital services [9] - Recommendations include enhancing policy guidance, supporting innovation, and promoting collaboration between tech companies and traditional service industries to develop new service consumption scenarios [10]