深圳机场深夜致歉

Core Points - Shenzhen Airport has acknowledged the issues raised by Mr. Zheng Zhi Hua regarding the boarding process for passengers with disabilities and has taken immediate action to address these concerns [1][2][3] Group 1: Incident Overview - On October 25, Mr. Zheng Zhi Hua experienced difficulties boarding flight ZH9073 to Taipei due to the aircraft being parked at a remote location, which complicated the boarding process for wheelchair passengers [1] - The boarding vehicle had to maintain a height difference of 20cm from the aircraft door to prevent damage, which caused inconvenience for Mr. Zheng [1] Group 2: Response and Improvements - Shenzhen Airport, in collaboration with the airline, has committed to improving the boarding process for passengers with disabilities by implementing several measures [2] - Starting from the evening of October 25, the airport will strive to provide jet bridge access for flights with wheelchair passengers and increase the number of support staff from one to two for better assistance [2] - A pilot program will be initiated to test a newly developed boarding device with a slope to help wheelchair passengers overcome the height difference between the boarding vehicle and the aircraft door [2]