SACL(SZ:000089) 21世纪经济报道·2025-10-26 01:55Group 1 - Shenzhen Airport issued an apology to singer Zheng Zhihua regarding an incident that occurred on October 25, where he faced difficulties boarding a flight due to accessibility issues with the boarding vehicle [1][3] - The airport acknowledged that the boarding vehicle was positioned 25 centimeters above the aircraft door, making it difficult for Zheng, who uses a wheelchair, to board [3][5] - Following the incident, Shenzhen Airport committed to improving services for passengers with disabilities, including increasing the number of staff assisting wheelchair users from one to two for better support [5][6] Group 2 - Shenzhen Airport has implemented immediate changes to enhance the boarding process for passengers with mobility challenges, including the potential use of a sloped boarding device to address height differences [6]