抖音宣布：清退！

Core Viewpoint - Douyin e-commerce is actively addressing issues related to fraudulent logistics practices that harm consumer rights and disrupt fair trading order, by terminating contracts with non-compliant logistics providers [2][5]. Group 1: Actions Taken - On October 29, Douyin e-commerce removed several logistics providers, including Zhongtong Cold Chain, Jishida, Water Fun Home, and Tiezhong Express, due to their involvement in malicious order transfers [3][5]. - The platform emphasizes the importance of maintaining consumer logistics experience as a long-term responsibility and priority [5]. Group 2: Violations Identified - The logistics providers were found to be abusing the platform's system by providing services such as "false logistics tracking" and "order transfer stitching," which misrepresented the actual delivery status of orders [5][6]. - Specific methods of violation included: - Using third-party electronic waybills to bypass Douyin's requirements and create false tracking information [5]. - Stitching together normal waybill tracking with fake electronic waybills to create a misleading appearance of consistency [5]. - Bulk cheating by manually or using tools to fill in fake waybill numbers, leading to false status updates in the system [5]. Group 3: Examples of Violations - Example 1: A store used a third-party platform for false shipping, resulting in discrepancies between the delivery address and the tracking destination, severely impacting consumer experience [6]. - Example 2: A merchant returned a shipment without updating the transfer waybill, causing the system to incorrectly show the item as "in transit" when the consumer had not received it [7]. - Example 3: A merchant did not use Douyin's electronic waybill and instead altered tracking nodes, leading to inconsistencies between the system's tracking and the actual sorting location [8].