12306购票页面出现“宠”字,咋回事?
新华网财经·2025-11-02 09:09

Core Viewpoint - The article discusses the introduction and expansion of pet transportation services on China's railway system, specifically through the 12306 ticketing platform, highlighting its growing popularity and operational details [1][4][5]. Group 1: Service Introduction and Expansion - The pet transportation service was launched in April this year, initially available on only 10 trains at five stations along the Beijing-Shanghai route [4]. - As of now, there are 50 trains marked with a "pet" symbol, indicating the availability of pet transportation services [2][4]. - Popular routes for pet transportation include those between Beijing and Shanghai, Hangzhou, Nanjing, as well as Shenzhen and Changsha [2]. Group 2: Service Details and Process - Pets can be transported without the owner accompanying them, allowing for a "single flight" service [3][11]. - To book a pet transportation service, customers must make a reservation 2-5 days in advance by calling the customer service hotline [11]. - The booking process includes selecting departure and arrival stations, choosing a transport date, and filling out pet-related information, with confirmation sent via SMS within two hours [8]. Group 3: Operational Insights - As of October 31, a total of 4,757 pet transportation orders have been completed, indicating a significant uptake of the service [5]. - Currently, 40 high-speed railway stations across the country are equipped to handle pet transportation [13]. - The process involves the owner arriving at the station 2-6 hours before departure to complete the necessary paperwork and hand over the pet in a designated transport box [13][14].