APP商品页图片过度美化、配料表被隐藏？山姆深夜回应

Core Viewpoint - The recent updates to the Sam's Club app have led to significant user dissatisfaction due to issues such as overly beautified images, hidden ingredient lists, and a cumbersome interface, prompting calls for management changes and membership cancellations [3][5][18]. User Feedback and Reactions - Users have expressed frustration over the app's new features, particularly the excessive beautification of images for fresh produce and meat, which detracts from the realistic representation of products [5][10]. - Complaints have surged in the app's comment sections, with many users demanding refunds or threatening to cancel their memberships if changes are not made [5][6][21]. App Functionality Issues - The updated app interface has made it more difficult for users to access product details, requiring additional steps to view information that was previously easily accessible [12][18]. - Confusion arises from inconsistent product information, such as discrepancies between the product descriptions and images, leading to further user dissatisfaction [12][20]. Company Response - Sam's Club has acknowledged the feedback regarding the app updates and stated that they will continue to make improvements based on user suggestions [21][23]. - Despite some updates to product images in response to complaints, many issues remain unresolved, indicating a need for ongoing adjustments to meet customer expectations [18][21].