Core Viewpoint - The article discusses the recent controversy surrounding Li Jiaqi's live-streaming sales, particularly regarding discrepancies in product information that have led to consumer dissatisfaction and trust issues [2][6][13]. Group 1: Product Discrepancies - Consumers have reported receiving products with different fiber content than advertised, specifically a discrepancy between 45% and 47% viscose in the same product line [5][7]. - The issue has raised suspicions of selling outdated inventory, as many consumers believe they received older versions of products instead of the new ones [7][9]. - Official responses from the brand have indicated that variations in product composition can occur based on batch differences, but consumers remain unconvinced and have filed complaints [7][13]. Group 2: Consumer Complaints - The number of complaints related to Li Jiaqi's live-streaming has surged, exceeding 20,000, which is significantly higher than other leading live-streamers [15]. - Complaints include issues with receiving expired or near-expiry products, as well as a lack of transparency regarding product freshness and production dates [9][11]. - The increase in complaints reflects a growing dissatisfaction among consumers who feel misled by the perceived quality and freshness of products sold during live streams [15][17]. Group 3: Trust and Brand Image - The trust that consumers had in Li Jiaqi as a "price killer" has been undermined, leading to a perception that the quality of products is no longer guaranteed [17]. - The article suggests that the decline in perceived value and trust could have long-term implications for the live-streaming sales model, particularly for top influencers like Li Jiaqi [17][13]. - Industry analysts note that the erosion of trust in Li Jiaqi's brand could signal broader challenges for live-streaming commerce, especially if transparency and consumer rights are not prioritized [13][17].
货不对板?李佳琦被指双11清库存,“所有女生”又失望了
新浪财经·2025-11-08 07:44