中国能源报·2025-11-15 10:05Core Viewpoint - The article discusses the special handling of ticket changes and refunds for flights to Japan by three major Chinese airlines: China Southern Airlines, Air China, and China Eastern Airlines, in response to recent travel advisories issued by the Ministry of Foreign Affairs of China. Group 1: China Southern Airlines - Applicable tickets include those purchased or exchanged before November 15, 2025, for flights to and from Japan between November 15, 2025, and December 31, 2025 [2] - For ticket changes, the first change to the same itinerary on a China Southern Airlines flight incurs no change fee, but fare differences apply; subsequent changes must follow ticket usage conditions [3] - Refunds can be requested within the ticket validity period without incurring a refund fee; tickets that have been changed previously will follow the original ticket usage conditions for refunds [4] Group 2: Air China - Applicable conditions for tickets include those purchased or exchanged before November 15, 2025, for flights to specific Japanese cities between November 15, 2025, and December 31, 2025 [8] - For ticket changes, the first change is free of charge, but fare differences apply; subsequent changes must adhere to ticket usage conditions [11] - Refunds can be processed without a refund fee within the ticket validity period; previously changed tickets will follow original ticket usage conditions for refunds [12] Group 3: China Eastern Airlines - Applicable tickets include those issued before November 15, 2025, for flights involving Japan between November 15, 2025, and December 31, 2025 [15] - Ticket changes can be made for flights within three days before or after the original flight date without a fee; further changes must comply with ticket usage conditions [19] - Refunds for unused segments can be processed without a refund fee within the ticket validity period; previously changed tickets will follow original ticket usage conditions for refunds [19]