Core Viewpoint - The article discusses the quality control issue faced by the baby care brand "兔头妈妈" (Rabbit Mom), specifically regarding a non-compliant batch of children's silk nourishing shampoo that was detected during an inspection, although the affected products did not reach consumers [3][4][10]. Summary by Sections Inspection Results - In April 2024, the Guangzhou Zengcheng Market Supervision Administration conducted an inspection and found that a batch of 6,864 bottles of the children's silk nourishing shampoo was non-compliant, with a bacterial count exceeding the standard limit of ≤500 CFU/g, recorded at 24,000 CFU/g, which is 48 times over the limit [6][8]. Company Response - The company immediately sealed the non-compliant batch upon receiving the inspection report and destroyed all affected products by August 2024. It emphasized that subsequent batches would adhere to quality control standards [6][10]. - The brand expressed sincere apologies to consumers for the incident, acknowledging that it undermined the trust built over time [4][10]. Quality Control Measures - In response to the incident, the company initiated a series of quality control enhancements, including: - Monthly reviews and analyses of potential microbial contamination risks in the production facility [6]. - Annual audits of the quality management system to assess its applicability, sufficiency, and effectiveness [6]. - Random inspections throughout the year to ensure compliance with quality standards [4][10].
知名品牌道歉:产品并未流入市场,已全部销毁
第一财经·2025-11-26 00:59