承认失误！埃安，致歉

Core Viewpoint - GAC Aion has acknowledged a content review error regarding the Aion UT Super model, specifically clarifying that it does not come with a sunroof, which was mistakenly advertised [2][4]. Group 1: Product Miscommunication - The Aion UT Super, launched on November 9, has faced multiple issues, including misleading sunroof configuration, hidden clauses in rental agreements, and regional restrictions on invoice issuance [2]. - Users reported seeing promotional images of the sunroof online and confirmed its existence with customer service before placing orders, only to find out upon delivery that the vehicle lacked this feature [5]. - GAC Aion's Vice President Yang Long stated that the sunroof image was a result of a content review error and that the company has taken steps to rectify the situation and conduct a thorough self-examination [5]. Group 2: Refund and Customization Policies - To respect user choices, GAC Aion, along with its partners, has committed to allowing users who paid a deposit between November 9 and 23 to opt for a refund before confirming their customizations [5]. - For users who choose to customize after November 24, they can request a refund within 48 hours of confirming their order [6]. Group 3: Pricing and Rental Options - The Aion UT Super offers two purchasing options: battery rental and full vehicle purchase, with the battery rental price set at 49,900 yuan. Users who order before December 8 can benefit from a reduced monthly rental fee of 399 yuan [8]. - However, there are limitations on the rental plan, including a maximum monthly mileage of 3,000 kilometers, with charges of 0.2 yuan per kilometer for excess mileage. This policy aims to ensure that users only pay for the mileage they genuinely need [9]. Group 4: Invoice Issuance and Customer Service - Initially, invoices for the Aion UT Super could only be issued in Shanghai and Guangzhou, a decision made to help users access government subsidies without affecting vehicle registration nationwide [11]. - In response to user requests for invoices from other regions, GAC Aion and its partners are working to expand the list of cities where invoices can be issued [13]. - The companies are also enhancing customer service experiences through multiple training sessions to address various user concerns [13].